Case Study: Window Leak in a High-Rise Condo

 🔄 Reviewed and maintained by the AnyLeak team — August 2026. Rated 5 stars by BC customers.

This case study describes a typical window leak investigation conducted by AnyLeak. Details are representative of the situations we handle regularly; the methods, documentation, and approach are exactly what every inspection includes.

The Situation

A high-rise condo had water staining around a living room window during wind-driven rain. The unit owner and the strata disagreed on whether the window or the building envelope was responsible.

The Detection Process

Thermal imaging from inside the unit identified infiltration around the window frame. A controlled water test reproduced the leak and confirmed the failure was at the window installation, not the building envelope.

The Outcome

The report clarified responsibility, the window was re-sealed and flashed correctly, and the leak stopped. The strata and the owner resolved the issue based on the documented finding.

Why Documentation Mattered

The written, dated report documented the methods used, the findings with photographs and readings, and the exact location. This supported the insurance claim, guided the contractor, and gave the owner a permanent record.

What This Means for Your Property

Detect first, document everything, and repair with full information. Non-invasive detection protects the property, and the report adds value long after the visit.

Frequently Asked Questions

Is this an actual customer case?

This case study describes a representative scenario based on the types of window leak investigations AnyLeak performs across British Columbia. Details are generalized to protect client privacy.

Can you handle a similar problem?

Yes. Call (604) 269-5325 or email info@anyleak.ca to discuss your situation and get a clear quote.

Call (604) 269-5325 for non-invasive window leak detection.